However, user comments on AVG’s Twitter profile were much fewer in number compared to Facebook.

On Twitter, the company 193.2K followers and is as active as it is on Facebook. Numerous users claimed to have used both the free and paid products of the company for several years with positive results. User activity on the company’s Facebook page is quite substantial too with numerous users liking and commenting on the company’s posts regularly. With almost 3 million followers on Facebook, AVG is quite active on the site and regularly posts articles related to cybersecurity, updates about its products, and helpful tips, among others. I visited the company social media pages to find out how users are reacting to its products, especially the AVG TuneUp. With profiles on Facebook, LinkedIn, Twitter, and YouTube, AVG Technologies has a considerable social media presence and following. Overall the public reception of AVG and its collection of security, privacy, and performance programs was mixed with positive reviews outnumbering negative ones marginally. Some users complained about the difficulty to uninstall AVG applications and the limited capabilities of the antivirus program. Easy transaction, prompt customer service, and efficient free trials were among the positive highlights from the user reviews. On SiteJabber, the company earned 2.32 out of 5 stars from 44 reviews.

Windows 10 users also said that they have been using AVG TuneUp on their PCs for a long time without any issues. Numerous users praised the company’s top-notch antivirus software, TuneUp software, and its exceptional customer service. However, as the rating meter showed, 83% of users rated its services and products as excellent.

To check how AVG fares in the opinions of real users, I checked out a few user review sites like SiteJabber and Trustpilot.ĪVG Technologies earned 1.9 stars out of a possible 5 from 2536 user reviews on Trustpilot making its performance in the eyes of users poor. User review websites provide a clearer understanding of a company or product as these sites contain reviews from real users who have used the product or the company’s other services.

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